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OnPing offers 24/7 customer support. You can contact us for help at support@plowtech.net or submit a ticket request at https://onping.zendesk.com/hc/en-us/requests/new

Dashboard Help

Using Custom Table Import/Export
Adjusting the Height of a Line Graph
Exporting / Importing HMI Templates
Importing a Custom Table
Creating a Custom Table
Creating an HMI
Creating a Line Graph
Creating a Status Indicator
Editing a Widget
Editing an Existing Dashboard
Adding a Widget and Content to a Panel
Adding a Panel to your Dashboard

HMI User Help

Adding a Label Component to an HMI
Adding an Image Holder Component to an HMI
Adding a Table Component to an HMI
Adding a Status Component to an HMI
Adding a Control Group Component to an HMI
Adding an Indicator Component to an HMI
Adding a Valve Component to an HMI
Adding a Pump Component to an HMI
Adding a Pipe Component to an HMI
Adding a Tank Component to an HMI

Dynamic Report Help

Spot Report Custom Formatting: Config Files
Spot Report Custom Formatting: Templates
Creating a Spot Report
Creating an Automated Report
Creating a Manual Report

New Site / Location Help

Adding a New Total Flow Location
Adding A New Site
Adding a New Modbus Flexible Location
Adding a New ROC TLP Location
Adding a New Bristol Location
Adding a New Control Logix Location
Adding a New Micro Logix Location
Editing an Existing Location

OnPing API

Connecting Qlik Sense to a custom table in OnPing
Throttling on API Routes

Parameter Help

Mask Assignment for Parameters
Adding Single Parameters to a Micro Logix
Adding Single Parameters to a Total Flow
Adding Single Parameters to a Control Logix
Adding Single Parameters to a Roc TLP
Adding Single Parameters for a Modbus Flexible
Adding Single Parameters for a Bristol
Writing a New Parameter Value
Importing Multiple Parameters to a Location
Deleting Existing Parameters

User Help

Create a Map Layer with a Custom Table
Call Order Creation
Call Order Editing
OnPing Password Reset
Adding A User Schedule
Creating A New User
Editing User Information and Permissions
Clearing Cache for OnPing

Using Alarms

Creating Broadcast Text Alarms
Alarm Acknowledgment Button
Creating OnPing Comm Loss Alarm
Activate / Deactivate Alarms from Alarm Creator
Adding Alarm Creator to the Dashboard
Activate / Deactivate Alarms from Dashboard
Creating a New Alarm

Using Virtual Parameters

Creating a Virtual Parameter Alarm: A Worked Example
OnPing Script Language
Creating a New Virtual Parameter
Using an Existing Script
Adding a Parameter as an Input Source
Finding a Script ID

Lumberjack

Changing Your Lumberjack Network Settings Locally

LAS

Changing Your Lumberjack Network Settings Locally

User

Editing User Information and Permissions
Creating A New User
Adding A User Schedule
OnPing Password Reset

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